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CURRENT JOB OPENINGS
Job Title: DEALER SERVICE REPRESENTATIVE
Location: Lisle, IL
Responsibilities:
- Understand credit approval process and requirements. Ensure all the documents related to the credit approval are received and processed in accordance with operational procedures
- Providing excellent customer service related to all aspects of business - a do what it takes attitude to make customer and vendors happy
- Analyze lease or loan documentation to ensure accurate information is received and identify any deficiencies prior to funding
- Provide accurate, timely feedback to dealers and sales staff -- work closely with the dealers, customers, internal departments to meet rigorous deadlines
- Accurately enter all system data, file and program requirements for transactions
- Ensure documentation for lease and loan transactions are properly maintained and electronically stored
- Perfect company's security interests by ordering, reviewing lien searches, prepare UCC filings, or reviewing vehicle title documentation
- Order and follow-up of equipment inspections and/or verbally confirming equipment delivery and acceptance
- Basic understanding of various lease or finance structures to ensure all economic, legal, operational and accounting issues are satisfied
- Ability to multi-task while remaining detail focused
- Ability to work effectively in a team setting
- Other duties and projects as assigned from time to time by management
Requirements:
- Proven track record of goal achievement
- Excellent customer service and telephone skills
- Attention to detail and good mathematical aptitude
- Computer skills (Microsoft Office Suites)
- Ability to perform with minimal supervision in a team environment
- College degree or related work history
Job Title: TITLE SERVICE REPRESENTATIVE
Location: Lisle, IL
Responsibilities:
- Seeking a candidate that possess entrepreneurial aptitude, strong planning, team orientation and excellent verbal and written communication skills
- Providing excellent customer service related to all aspects of business - a do what it takes attitude to make customer and vendors happy
- Comprehensive understand of the commercial vehicle title processes and requirements - Ensure titles related to funded transactions are received in a timely manner
- Provide management with reports reflecting productivity, service levels and title status
- Self-disciplined to get the job done on a daily basis - ability to manage projects and deadlines
- Work closely with dealers and customers and other MeriCap departments to resolve title issues and problems
- Strong inquisitive, listening, analytical, problem solving and decision making skills to effectively uncover and resolve customer and employee issues
- Assist with development and implementation of procedures and documentation related to title and registration work
- Other and projects as assigned from time to time by management
Requirements:
- Proven track record of goal achievement
- Excellent customer service and telephone skills
- Attention to detail and good mathematical aptitude
- Computer skills (Microsoft Office Suites)
- Ability to perform with minimal supervision in a team environment
- College degree or related work history
MeriCap Credit is an Equal Opportunity Employer. MeriCap Credit policy prohibits discrimination of employees and applicants for employment. No aspect of employment with MeriCap Credit will be influenced in any manner by race, color, religion, age, sex, national origin, marital status, disability, Vietnam veteran status, sexual orientation or any other basis prohibited by applicable law. MeriCap Credit's policy applies to, but is not limited to, hiring, promotion, demotion, transfer, termination and compensation. MeriCap Credit complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which MeriCap Credit has offices.